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Section 10A IT Act, 2000 Electronic Contract
Terms & Conditions
Dr. Prerna Ayurveda Clinic • Manish Nagar, Nagpur – 440015 • Reg No: 1-91049-A-1
1. Electronic Contract & Acceptance
These Terms constitute an electronic contract under Section 10A of the Information Technology Act, 2000. Accessing this platform or booking consultations constitutes explicit acceptance of these conditions.
2. Practitioner Verification & Telemedicine Guidelines
Clinical services are conducted under Dr. Prerna Kohad, BAMS(Ayu) (Reg No: 1-91049-A-1) in compliance with the Telemedicine Practice Guidelines, 2020. Teleconsultations are not a replacement for acute emergency hospital care.
3. User Code of Conduct (Rule 3(1)(b) IT Rules 2021)
Users must not upload false medical history, transmit malicious code, or infringe clinic copyrights and trademarks under Indian law.
4. Appointment Rescheduling & Refund SLA
Consultations (₹499) can be rescheduled or canceled up to 4 hours in advance with a full refund. Defective or damaged apothecary shipments are replaced free within 48 hours of notification.
5. Governing Law & Jurisdiction
Subject to the exclusive jurisdiction of the competent courts in Nagpur, Maharashtra, India.